PAYMENT TERMS

The following Payment Terms apply to customers in the United States who purchase goods from the www.grayporter.com website (herein known as 'GrayPorter').

Selling Entity

Products sold to customers in the United States are sold by:

Grayporter Payment Collections Inc.

Registered Corporate Address: 140 West 3rd Avenue, Escondido, California 92025, USA.

The billing descriptor on your card or payment statement will reference Grayporter Payment Collections Inc.

Accepted Payment Methods

We accept the following payment methods:

• Visa, Mastercard, American Express, Discover
• Apple Pay
• Google Pay
• PayPal
• Affirm (buy now, pay later)

All payments are processed securely through encrypted payment processing. Your payment details are never stored by GrayPorter.

Affirm

Affirm allows you to split your purchase into monthly payments. Eligibility, interest rates, and terms are determined by Affirm at checkout. GrayPorter is not responsible for Affirm's lending decisions or terms. For more information, visit affirm.com.

Prices

The price of the goods:

• is in US Dollars ($) (USD);
• does not include applicable sales tax, which will be calculated at checkout based on your delivery address;
• does not include the cost of delivering the goods to any address outside those listed on our website; and
• does not include any applicable import, export or other duties (unless specifically stated). You will need to pay these in addition.

Best Deal Guarantee

We're confident you're getting the best deal on every product we sell. If you find the identical product advertised for less by an eligible retailer, we'll match it — before you buy, or up to 10 days after.

How It Works

• Before you buy: Found the identical product advertised for a lower total price? Email us at customerservice@grayporter.com with a link to the offer before placing your order. If the offer qualifies, we'll match the price for your purchase.
• After you buy (10-Day Price Protection): If, within ten (10) days of your delivery date, you find the identical product advertised for a lower total price by an eligible retailer — or we lower our own price — email us with your order number and a link to the offer. If the offer qualifies, we'll refund you the difference to your original payment method.

Verified refunds are normally processed within three (3) business days.

What Qualifies

For a competing offer to qualify, all of the following must apply:

• The product must be identical: same brand, model, color, configuration, and kit contents (e.g. same lens kit and included accessories).
• The product must be brand new and factory sealed at the advertised price.
• The product must be in stock and available for immediate purchase and delivery to your US address at the time of your claim.
• The advertised price must be a publicly available price in US Dollars, inclusive of shipping, handling, and any mandatory fees, from a retailer operating in the United States.

What Doesn't Qualify

The Best Deal Guarantee does not apply to:

• Used, refurbished, open-box, ex-display, or non-factory-sealed products.
• Auction sites, classified listings, or third-party marketplace sellers (e.g. individual sellers on marketplace platforms).
• Prices that require a membership, coupon code, trade-in, financing incentive, rebate, or bundled purchase to obtain.
• Flash sales, lightning deals, liquidation, clearance, going-out-of-business, or limited-quantity "doorbuster" pricing.
• Prices that are the result of a typographical or pricing error.
• Competitor offers that cannot be verified by GrayPorter at the time of the claim.

Additional Terms

• One Best Deal Guarantee claim per order.
• GrayPorter will verify each claim and reserves the right to decline offers that do not meet the conditions above. GrayPorter's verification determines eligibility under this guarantee.
• The Best Deal Guarantee is a voluntary GrayPorter program and may be amended or withdrawn for future purchases at any time; claims are assessed against the version of these terms in force on your order date.
• This guarantee is in addition to, and does not limit, your rights under our Return and Exchange Policy or any applicable law.

How to Claim

Email customerservice@grayporter.com with:

1. Your order number (for post-purchase claims);
2. A link to the competing offer (and a screenshot, if possible);
3. The date you found the offer.

Terms & Conditions

These Payment Terms do not, in any other way, change nor infringe upon your rights as a customer of GrayPorter, as per the Terms & Conditions set out on the Terms and Conditions page of our website.

Contact

Email: customerservice@grayporter.com • Phone: +1-800-774-3967

Last updated: August 2026